That's life... that's living

We aim to make ageing a positive experience by supporting older Victorians to live the best life possible. Whether their needs are basic or complex, our range of coordinated services and supports can be tailored to your loved one’s needs and provided as a one-off visit or on a regular, ongoing basis.

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For a copy of the terms and conditions please click here.


What to expect from Home Care services?

Our comprehensive range of home care services includes, but is not limited to:

  • help with daily personal routines such as getting ready in the morning and preparing for bed
  • domestic assistance such as cleaning, laundry, cooking and more
  • support for health and wellbeing through assistance with medication, help after a hospital stay and more
  • support to stay connected to family and friends and to continue to enjoy hobbies
  • transport to and from appointments, grocery shopping and more
  • carer support or respite which offers you a well-earned break from your care responsibilities.

Friendly and experienced staff are available seven days a week in your loved one’s local area to help them live the way that is important to them.

For more information on our locations please click here.


Understanding the fees

Our home care services are available through government-funded programs such as Home Care Packages, which provide subsidised access to home care services, or on a private fee basis.

Most people accessing services through a Home Care Package are expected to contribute a small amount towards the associated costs. This amount may vary depending on personal circumstances. We will negotiate a fee structure that suits the individual needs and preferences of your loved one.

For more information on our fees, please request a copy of our current Fees Schedule by completing the form below.

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Need additional information?

We are always happy to have an open and honest discussion about the home care options available to your loved one, their individual needs and preferences, and the costs involved.

Call us today on 1300 478 776 to see how we can help.

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For a copy of the terms and conditions please click here.


Contact us


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Southern Cross Care (Vic) joined Mercy Health in July 2017. Our highly qualified and compassionate care teams support you to live life well, the way you choose.