My Aged Care

My Aged Care is an Australian Government website ( and phone line (1800 200 422) providing you with up-to-date information about aged care services (including funded and non-Commonwealth funded services), how they can be accessed and the fees involved.

People requiring aged care services in Australia must be assessed to determine their level of needs. Assessments are conducted by the My Aged Care Assessment Service and Aged Care Assessment Teams.

My Aged Care is the first step in the process to accessing aged care services. Our friendly staff can guide you through the process so please call us on 1800 508 008.

You can also call the My Aged Care contact centre on 1800 200 422 between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays. The website can be accessed at